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Cell Phone Advisor

VoIP to Lower Telecom Bills
By Allan Keiter


Last month, we discussed making your cell phone your only phone, a solution that makes sense for only a small portion of the population.  This month we discuss VoIP, a way for the rest of us to save $300-$500 on your home phone service.

VoIP (Voice over Internet Protocol) is simply the use of your Internet connection to make phone calls instead of the traditional phone company's wired network. It is the use of digital technology instead of analog.

This technology is much more efficient to deliver, and thus can be offered at much lower prices than traditional phone service. Vonage, the most well-known of the providers, offers unlimited calling to the U.S. and Canada for $25 a month. SunRocket, offers a full year of unlimited service for $199, including all taxes.  In addition to unlimited calling, VoIP offers all the features consumers expect, including voicemail, caller ID and call waiting.

Much of the savings from VoIP come in two areas --- taxes and long distance.  Since VoIP is considered a data service, it is not subject to many of the taxes and user fees associated with traditional landline. While these might be 30-35% of your landline bill, they are almost always under 10% with VoIP and can be as little as $0, as seen in the SunRocket example.  With unlimited long distance it comes down to this --- the more long distance calls you make, the more you save with VoIP over traditional landline.

VoIP does require a broadband Internet connection, with cable modem preferred over DSL, since DSL requires you to maintain a traditional phone line to access. While voice quality can be just as good or better with VoIP, it will only be as good as your Internet connection. At the extreme, if your connection goes down, or you lose power, you’ll have no phone service.

911 also functions differently with VoIP. Since a traditional landline is fixed, emergency personnel will know where you are if you dial 911, even if you can’t speak. Since VoIP is not fixed (you could actually take your adapter on a trip and set up service, with your home number, anywhere that has a high speed connection), an extra step is required --- basically registering your location with your VoIP provider --- to facilitate accurate 911 call processing.

For much more on this emerging technology, visit the MyRatePlan Consumer Guide to VoIP at www.myrateplan.com/voip.

Allan Keiter is president of MyRatePlan.com. Founded in 1999, MyRatePlan offers unbiased content, filters and calculators to help consumers make more informed decisions about the products and services they research and buy online.


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